Our team members at Tyler Dental Artz each bring a different set of skills and experiences to the practice. With years of training and experience, they’re also very knowledgeable about their chosen fields and continue to upgrade their skills and knowledge through ongoing training.
Our team is dedicated to giving you the best dental care in a friendly, relaxed and safe environment. Our primary goal is to serve your needs, improve your health and make you smile. We look forward to helping you have the self-confidence to shine.
Dr. Gloria Tyler
Dr. Gloria Tyler DipDH, BHSc, DMD, FICD
Retired, but available for consultations
Dr. Gloria Tyler has many years of experience in many aspects of dentistry. She graduated in 1990 from UBC and began her dental career as a dental assistant while still in high school. She went on to become a UBC grad dental hygienist and practised as a hygienist in Kelowna, BC, for 13 years. She was inspired to further her education and got a Bachelor of Health Science Degree in Kentucky, USA, and a Doctorate of Dental Medicine from UBC. She enjoyed her practice as a clinical dentist for 22 years, with her passions being cosmetic rehabilitations and volunteer mission trips to underprivileged countries. The relationships developed with patients over the years were a very special part of her dental career.
Dr. Tyler is now in another phase of her dental career. Although she is no longer practising clinical dentistry, she is active behind the scenes in management and helping the busy team of Tyler Dental Artz give the best experience possible to its patients. Dr. Tyler is also available for dental consultations with both new and former patients.
Dr. Tyler is a Fellow of the International College of Dentists, awarded this honour in "recognition of her outstanding professional achievement, meritorious service and dedication to the continued progress of dentistry for the benefit of humankind." See photos from the award ceremony or visit www.icd.org for more information.
Dr. Tyler’s Receptionist
Richelle has been a receptionist with our practice since 2002 and is currently manager of our front end operations. Richelle has an amazing ability to organize scheduling and patient care to achieve the best for patients and efficiency in the day-to-day operations of our practice. There are few questions she can’t answer and hardly a difficult situation she can’t manage. Richelle specializes in organizing the complex implant, surgical and full mouth reconstruction cases for Dr. Bill. We were fortunate to have Richelle volunteer with us on 2 of our dental mission trips, one to Thailand and one to Africa — she was most valuable in helping us maximize our efficiency in treating as many very needy people as we possibly could.
Dr. Smillie’s Receptionist
Niki has been a front desk receptionist since 2007. Her winning smile and unfailing cheerfulness are a pleasant welcome to all who enter our office. Niki’s responsibilities include scheduling appointments, collecting fees, as well as managing the very important recall/re-care program, which insures all patients are regularly examined and kept current in our hygiene program.
Sharon is our patient account manager and statistician. She does a great job at making sure we are all working efficiently for the best care of our patients. Along with our receptionists, she is there to help our patients understand their dental plans and help them receive their maximum benefits. Sharon is a former certified dental assistant and receptionist, and therefore has a remarkable understanding of dental office management and patient care. She has been with us for several years with an interruption while she and her family moved to the USA for a while. We were extremely pleased to have her join our team again.
Terry manages our business accounts and has been with us since 2005. Her competent and efficient behind-the-scenes bookkeeping skills have allowed the rest of us to concentrate on providing quality dental care. Terry has contributed many volunteer hours on behalf of cancer, and countless people have benefited from her dedication to that worthy cause.
Ruth has been a dental hygienist with us since 1994. She is very experienced and competent, and her French accent and infectious laugh always put smiles on our faces. Her dedication to the profession of dental hygiene and motivation to always continue her education has allowed us to always provide state-of-the-art hygiene care. Ruth volunteered her time and skills on 1 of our dental mission trips to Thailand. The care and education that she gave the underprivileged people she treated was most valuable and much appreciated.
Jacquelyn is a full-time dental hygienist who not only has exceptional skills as a hygienist but has a certified dental assisting (CDA) background that is valuable in understanding total care and treatment. Her caring and gentle manner is sure to guarantee a positive experience while patients receive comprehensive periodontal attention.
Brenda has been an important member of our team since 2005. She is a very skilled and caring CDA on Dr. Bill’s team who excels in assisting with complex surgical and implant procedures. Her knowledge, attention to detail and comforting manner give our patients confidence and security in all situations. Brenda can always be counted upon to go that extra mile for the entire team, as well as our patients. She has also been valuable in helping organize supplies for our dental mission trips, and we were fortunate to have her join us for 1 of our mission trips to Thailand.
Patti is a certified dental assistant and is part of Dr. Ian’s clinical team. Her dental experience, experience owning and operating her own businesses, and her vivacious personality are a winning combination when it comes to relating to our patients. The sparkle she adds to our team is priceless — with Patti, you can count on her professional care to also be a fun experience.
Roberta is a certified dental assistant and has been a part of Tyler Dental Artz for many years, with breaks for having and raising her 2 boys. She is currently part of Dr. Bill’s clinical team. Roberta has many years of experience in varied offices, including a specialty practice in Vancouver, and is therefore a never-ending source of information for our patients and staff regarding dental procedures and techniques. Roberta has an endless supply of energy and you know with her around, things happen!